Terms & Conditions

**1. Introduction**

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Welcome to Infinite Tiles! These terms and conditions govern your use of our e-commerce website and any transactions conducted on or through the site. By accessing or using the website, you agree to be bound by these terms and conditions.

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**2. Definitions**

- "Company", "we", "our", "us" refers to Infinite Tiles, located at 1185 High Rd, Clarissa Rd, Chadwell Health, RM6 4AL (London).

 

- "Customer", "you", "your" refers to the user or customer visiting our website and/or purchasing our products.

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**3. Customer Care**

We strive to provide excellent customer service. For any inquiries, assistance, or feedback, please contact us via:
- Email: info@i-tiles.co.uk
- Address: 1185 High Rd, Clarissa Rd, Chadwell Health, RM6 4AL (London)

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**4. Privacy and Safety**

Protecting your privacy and ensuring your safety are paramount to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our Privacy Policy.

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**5. Wholesale Inquiries**

For wholesale inquiries, please contact us at info@i-tiles.co.uk. We welcome the opportunity to discuss bulk orders, pricing, and shipping arrangements tailored to your business needs.

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**6. Website Use**

By using our website, you agree:
- Not to use the website for any illegal or unauthorized purpose.
- Not to violate any laws in your jurisdiction (including copyright laws).
- Not to attempt to gain unauthorized access to our systems or networks.

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**7. Product Information**

We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

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**8. Pricing and Payment**

- All prices are in GBP (£) and are inclusive of VAT.
- We reserve the right to change prices and availability of products without notice.

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**9. Shipping and Delivery**

- Shipping costs and estimated delivery times are specified at checkout.
- We aim to dispatch orders promptly, but delivery times may vary depending on your location and the shipping method chosen.

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**10. Returns and Refunds**

Please refer to our Returns Policy for information on returns, exchanges, and refunds.

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**11. Limitation of Liability**

In no event shall Infinite Tiles, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

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**12. Governing Law**

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.

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**13. Changes to Terms and Conditions**

We reserve the right to update, change, or replace any part of these terms and conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

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**14. Contact Information**

If you have any questions about these terms and conditions, please contact us using the information provided under Customer Care.

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These Terms and Conditions were last updated on 30th of June, 2024.

 

This document provides a comprehensive overview of the terms and conditions governing the use of Infinite Tiles' e-commerce website, covering aspects such as customer care, privacy, wholesale inquiries, and more. Adjustments may be necessary based on specific legal advice or regulatory changes.